Covid-19 Protocols

We are open for business. We are here for you. We are doing our part to keep employees, customers and our community safe during these times by adjusting our protocols accordingly. 

Our Service Department - Open Monday - Friday 8am - 5pm By Appointment Only. Saturday Service is currently closed in accordance with all dealers in the surrounding area.

To book a service appointment please book online HERE or phone 905 377 1382.

SERVICE APPOINTMENT

Drop Off Service is still recommended:

On the north side of the building when you enter into the parking lot, to the right, you'll see a parts drop off door. To the right of that physical door you'll see a Key Drop Box installed into the wall. Please pull the drawer out, fill out the information on the envelope, sign the envelope, place your keys into the drop box and slide the drawer back in allowing your keys to deposit into the box.

When your vehicle is completed, service will phone your contact number and process payment over the phone via credit card or give instruction for an email money transfer. Once payment is complete your vehicle along with keys and paperwork will be ready to pick up outdoors.

Waiting for a Service Appointment:

Our indoor waiting room is now open. At this time there are limited chairs in the waiting area. Please only one person per appointment where possible.

At this time of transition to open door policy we remain with washroom use closed to the general public.

Parts Department - Open Monday to Friday 8am - 5pm.

Please phone 905 377 1382 or e-mail parts@cobourgkia.com with your inquiry. If it requires looking up a Kia part, please provide the last 8 digits of your VIN numbers.

We would prefer to have parts inquiries done remotely to avoid in-showroom traffic.

Sales Department - Open 24/7 on our website www.cobourgkia.com

Our sales department is fully open and test drives are now available.

To control showroom traffic and proper sanitization of vehicles, we would prefer to remain by appointment only at this time.

If you would like to speak with someone in sales please phone 905 377 1382 Monday to Friday 9am to 6pm or request a test booking online HERE.